We promise to refund any standard items that you are not completely happy with when you return it to us in saleable condition by post within 7 days of receipt. Refunds will be credited to your original method of payment. In addition you will incur shipping fees if the responsibility was not us.
Please also note that items must be returned with all of the barcode tags intact. Your items should be in their original packaging. Any shoes returned to Ladywishes.com must not be worn, and must be returned in their original box.
- We only accept returns for standard size orders. We don't accept returns for custom made dresses.
- We can only warrant you refund after we receive the item in good conditions as we send to you.
- We cannot accept returns on items that have been worn or damaged by improper cleaning method.
- Refunds are issued in US Dollars. We are not responsible for the current currency exchange rate.
If your dress size differs from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs.